Frequently asked questions
& Policies.
Do you accept returns or exchanges?
For hygiene reasons, we currently cannot accept returns on opened beauty tools. If when your order arrives it is damaged or incorrect, please contact us within 3 days via email at dalisaborbusiness20@gmail.com to solve the issue.
How long does the clear brow gel last once applied?
Most customers get all-day hold, typically 8–12 hours depending on skin type and weather.
Is your brow gel safe for conscious beauty lovers?
Absolutely — our clear brow gel is vegan, cruelty-free, and designed to keep your brows in place without compromising your values.
How do I clean my brow tools (Brush, Tweezers & Scissors)?
For all items listed, use gentle soap and warm water, then dry completely before using. For extra sanitation on the brow tools (Tweezers & Scissors), wipe with rubbing alcohol and let air dry.
How long does shipping take?
Orders typically ship within 3–5 business days, excluding weekends and holidays. Shipping time depends on your location. Once your order ships, you’ll receive a confirmation email with a tracking number.